You can increase the graphics setting to make the platform run faster. To do so click on the Settings button on the bottom right hand side and drag the Visu...

You can lower the graphics setting to make the platform run faster. To do so click on the Settings button on the bottom right hand side and drag the Visual ...

There is a wave sign at the top of screen which shows if you are disconnected or connected. It will show you are disconnected if there is a red line through...

You can either travel to other region to get your avatar unstuck, or you can exit the client completely and log back in. That should normally fix the issue.