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Navigation
3
How do I move around?
To walk around you can press the arrow keys or W,A,S,D. To jump just press space. You can also ...
How can I change my camera angle?
You can change your camera angle by holding the right mouse button and moving your mouse. You ca...
How can I visit different locations?
You can travel to different regions in sinespace using the Explore button at the bottom of the s...
Vehicles
2
How can I get a vehicle?
You can buy vehicles from our in world Shop. Click on the 'Shop' tab at the bottom. Once...
How do I drive a vehicle?
To drive a vehicle, first open your Inventory, and click on the vehicle you want to drive. When ...
Outfits/Clothing
4
How can I change my outfit?
To change your avatar’s outfit, click on the Outfit button. This will open the Outfi...
How can I purchase more clothes?
To purchase more clothes, click on the Shop button. Once inside the Shop, click on the Clothes t...
How can I save an outfit?
We have an Outfit system which means you can create new Outfits to switch to and from. To make a...
How do I change my gender?
Changing your avatar gender To change your avatar gender, click on the Outfit Window at the...
Friends and Communication
6
How can I add users as friends?
To add another user as a friend, click on their avatar and then click on the 'More' butt...
How can I get my friend to my location?
You can teleport your friends to you by clicking on their name in the Friends list. Once you hav...
How can I remove friends from my friends list?
To remove people from your Friends list click on their name in the friends list. This will open ...
How can I chat to other users?
You can talk to other users in global chat, region chat or send them a private message. To talk ...
Can I email other users?
Yes you can email other users in sinespace using our in world email. To email a user, click on t...
Can I voice chat with other users?
All of the regions have voice chat enabled already. If you want to talk to other users in a regi...
Performance Related
4
How can I improve visual quality?
You can increase the graphics setting to make the platform run faster. To do so click on the Set...
My PC is lagging when I run; What can I do?
You can lower the graphics setting to make the platform run faster. To do so click on the Settin...
Where can I see if I am online or offline?
There is a wave sign at the top of screen which shows if you are disconnected or connected. It w...
My avatar is stuck and I can't move, what can I do?
You can either travel to other region to get your avatar unstuck, or you can exit the client com...
Currency
2
How can I earn Silver?
You can earn Silver by doing various activities / quests.
What is Silver and Gold and how can I use them?
Silver is the currency of the platform. You can use it to purchase clothing, accessories and to ...
Activities and Quests
1
How do I do an activity/quest?
Activities/quests are marked by an exclamation mark either on objects in regions or above avatar...
Account Related
3
How can I change my password?
You can change your password by going to your account settings page. You must be logged in to ch...
I forgot my password how can I reset it?
To reset your password click on the Login button on our main website, sine.space. Then...
I forgot my username, how do I recover it?
If you have forgotten your username, you can go to your account settings page and see your usern...
Report a bug
3
Is this platform free to play?
Yes this is completely free to play. Every user gets a free region, which you can access by clic...
How can I see upcoming patches or news?
To see upcoming changes or news, visit our blog. For talking to our commmunity or to check ...
I found a bug, how do I report it?
If you have found a bug on our viewer and want to report it, you will need to report it to us th...
Payment Related
3
My card is not working on your website, what can I do?
Please check you have entered your details correctly - if you still have problems purchasing, pl...
My payment went through but I haven't received my Gold yet, what can I do?
Please contact http://support.sinewave.space with your transaction id. Put the subject as paymen...
What type of payment method do you accept?
We support payments made by debit card, credit card and Paypal.
Sinespace SDK
0
Miscellaneous
1
Retrieving Log Files
If support asks you to recover a log file for us - usually if something has gone wrong, and we n...
Navigation
Vehicles
Outfits/Clothing
Friends and Communication
Performance Related
Currency
Activities and Quests
Account Related
Report a bug
Payment Related
Sinespace SDK
Miscellaneous
Navigation
3
How do I move around?
To walk around you can press the arrow keys or W,A,S,D. To jump just press space. You can also ...
How can I change my camera angle?
You can change your camera angle by holding the right mouse button and moving your mouse. You ca...
How can I visit different locations?
You can travel to different regions in sinespace using the Explore button at the bottom of the s...
Vehicles
2
How can I get a vehicle?
You can buy vehicles from our in world Shop. Click on the 'Shop' tab at the bottom. Once...
How do I drive a vehicle?
To drive a vehicle, first open your Inventory, and click on the vehicle you want to drive. When ...
Outfits/Clothing
4
How can I change my outfit?
To change your avatar’s outfit, click on the Outfit button. This will open the Outfi...
How can I purchase more clothes?
To purchase more clothes, click on the Shop button. Once inside the Shop, click on the Clothes t...
How can I save an outfit?
We have an Outfit system which means you can create new Outfits to switch to and from. To make a...
How do I change my gender?
Changing your avatar gender To change your avatar gender, click on the Outfit Window at the...
Friends and Communication
6
How can I add users as friends?
To add another user as a friend, click on their avatar and then click on the 'More' butt...
How can I get my friend to my location?
You can teleport your friends to you by clicking on their name in the Friends list. Once you hav...
How can I remove friends from my friends list?
To remove people from your Friends list click on their name in the friends list. This will open ...
How can I chat to other users?
You can talk to other users in global chat, region chat or send them a private message. To talk ...
Can I email other users?
Yes you can email other users in sinespace using our in world email. To email a user, click on t...
Can I voice chat with other users?
All of the regions have voice chat enabled already. If you want to talk to other users in a regi...
Performance Related
4
How can I improve visual quality?
You can increase the graphics setting to make the platform run faster. To do so click on the Set...
My PC is lagging when I run; What can I do?
You can lower the graphics setting to make the platform run faster. To do so click on the Settin...
Where can I see if I am online or offline?
There is a wave sign at the top of screen which shows if you are disconnected or connected. It w...
My avatar is stuck and I can't move, what can I do?
You can either travel to other region to get your avatar unstuck, or you can exit the client com...
Currency
2
How can I earn Silver?
You can earn Silver by doing various activities / quests.
What is Silver and Gold and how can I use them?
Silver is the currency of the platform. You can use it to purchase clothing, accessories and to ...
Activities and Quests
1
How do I do an activity/quest?
Activities/quests are marked by an exclamation mark either on objects in regions or above avatar...
Account Related
3
How can I change my password?
You can change your password by going to your account settings page. You must be logged in to ch...
I forgot my password how can I reset it?
To reset your password click on the Login button on our main website, sine.space. Then...
I forgot my username, how do I recover it?
If you have forgotten your username, you can go to your account settings page and see your usern...
Report a bug
3
Is this platform free to play?
Yes this is completely free to play. Every user gets a free region, which you can access by clic...
How can I see upcoming patches or news?
To see upcoming changes or news, visit our blog. For talking to our commmunity or to check ...
I found a bug, how do I report it?
If you have found a bug on our viewer and want to report it, you will need to report it to us th...
Payment Related
3
My card is not working on your website, what can I do?
Please check you have entered your details correctly - if you still have problems purchasing, pl...
My payment went through but I haven't received my Gold yet, what can I do?
Please contact http://support.sinewave.space with your transaction id. Put the subject as paymen...
What type of payment method do you accept?
We support payments made by debit card, credit card and Paypal.
Sinespace SDK
0
Miscellaneous
1
Retrieving Log Files
If support asks you to recover a log file for us - usually if something has gone wrong, and we n...
.
Login
to submit a new ticket
Check ticket status