How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I move around?
Can I fly?
How can I change my camera angle?
How can I visit different locations?
How can I get a vehicle?
How do I drive a vehicle?
How can I change my outfit?
How can I purchase more clothes?
How can I save an outfit?
How do I change my gender?
Friends and Communication
How can I add users as friends?
How can I get my friend to my location?
How can I remove friends from my friends list?
How can I chat to other users?
Can I email other users?
See all 6 articles
How can I improve visual quality?
My PC is lagging when I run; What can I do?
Where can I see if I am online or offline?
My avatar is stuck and I can't move, what can I do?
How can I earn Silver?
What is Silver and Gold and how can I use them?
Activities and Quests
How do I do an activity/quest?
How do I update my email address?
How can I change my password?
I forgot my password how can I reset it?
I forgot my username, how do I recover it?
General and Bug Reporting
Do I need a mouse to play?
Is this platform free to play?
How can I see upcoming patches or news?
I found a bug, how do I report it?
My card is not working on your website, what can I do?
My payment went through but I haven't received my Gold yet, what can I do?
What type of payment method do you accept?
Retrieving Log Files
Help Desk Software